Volvo Cars Mont-Royal
8665 Decarie Blvd, Mount Royal, Quebec, H4P 2T9
Great Service Means Happy Customers
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Outstanding Experience at Volvo Cars Mont Royal - 5 Stars
I recently took delivery of my Volvo XC40 from Volvo Cars Mont Royal, and I can confidently attest to an exceptional experience. The level of client service provided was truly outstanding, far exceeding my expectations. The entire process was seamless, and the team demonstrated an unwavering commitment to fulfilling all my requests with professionalism and kindness.
The vehicle, though pre-owned, was presented in immaculate condition, giving the impression of a new car delivery. Special recognition is due to Alex, whose service was both exceptionally friendly and remarkably helpful. His empathy and generosity were evident throughout our interactions. I also had a positive experience with Tetyana, who was consistently friendly and reassuring.
I wholeheartedly recommend Volvo Cars Mont Royal and award them a well-deserved 5 stars for their exemplary service and dedication to customer satisfaction.
I went to change tires for winter. Excellent service. Nice lounge and coffee available. Everyone was nice and they wash the car before handing it to me.
I’ve serviced my Volvo for the first time this week and have had a great experience altogether:
- booking the appointment with a service manager was very easy and the system-generated email summary was helpful to plan the time in my calendar
- the service manager was very courteous and thorough at the drop-off and pick-up, taking all the time needed to answer additional questions I had about the car (unrelated to the service)
- the waiting area is confortable and well equipped (see photos).
- the sales rep came to greet me and inquired at length about my experience with the XC90 moreover as I was new to the brand - I also had not felt ANY pressure during the sales process, and the rep had been very attentive to my needs.
- the service was done on-time, on-spec, and on-budget.
Altogether my experience has been nothing but excellent - kudos to everyone involved in the process!
Mont Royal Volvo dealership in Montreal is truly exceptional! After an extensive search for the perfect car, I decided to purchase a second-hand Volvo, and I couldn't be happier with my decision. When I encountered a problem with the vehicle, from towing to fixing, Volvo took care of everything at zero cost to me. This level of service truly speaks to the reliability and safety that Volvo is renowned for. The dealership went above and beyond, swiftly resolving the issue in just one day. Mont Royal Volvo dealership is simply the best, and I highly recommend them to anyone in search of a top-notch car buying experience. Volvo is an outstanding car, and Mont Royal dealership exceeded all expectations. Five stars!
