Témoignages | Volvo Cars Mont-Royal

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hicham hajj boutros

Outstanding Experience at Volvo Cars Mont Royal - 5 Stars I recently took delivery of my Volvo XC40 from Volvo Cars Mont Royal, and I can confidently attest to an exceptional experience. The level of client service provided was truly outstanding, far exceeding my expectations. The entire process was seamless, and the team demonstrated an unwavering commitment to fulfilling all my requests with professionalism and kindness. The vehicle, though pre-owned, was presented in immaculate condition, giving the impression of a new car delivery. Special recognition is due to Alex, whose service was both exceptionally friendly and remarkably helpful. His empathy and generosity were evident throughout our interactions. I also had a positive experience with Tetyana, who was consistently friendly and reassuring. I wholeheartedly recommend Volvo Cars Mont Royal and award them a well-deserved 5 stars for their exemplary service and dedication to customer satisfaction.

Jacques Bournival

I went to change tires for winter. Excellent service. Nice lounge and coffee available. Everyone was nice and they wash the car before handing it to me.

Philip C

I had a wonderful experience from a sales person named Alex Duoangsiddhi at Volvo Cars Mont Royal in Montreal. Alex was very helpful and a man of his word. I placed a deposit for a Volvo XC60 T8 but could not pick it up (from another province) about two months later. He trusted me and held the car and was very accommodating. Alex convinced his manager to hold the car for me for the extended period. I appreciate Alex and Mont Royal Volvo in helping close the deal. I would definitely choose their dealership again and would recommend Alex as your salesman. Btw, Alex came to the airport to meet and drive me to the dealership. Along the way, I got to know Alex even more. He is a genuine and caring person and would go out of his way to ensure you are satisfied. Thanks Alex.

Chafic Abillama

I’ve serviced my Volvo for the first time this week and have had a great experience altogether: - booking the appointment with a service manager was very easy and the system-generated email summary was helpful to plan the time in my calendar - the service manager was very courteous and thorough at the drop-off and pick-up, taking all the time needed to answer additional questions I had about the car (unrelated to the service) - the waiting area is confortable and well equipped (see photos). - the sales rep came to greet me and inquired at length about my experience with the XC90 moreover as I was new to the brand - I also had not felt ANY pressure during the sales process, and the rep had been very attentive to my needs. - the service was done on-time, on-spec, and on-budget. Altogether my experience has been nothing but excellent - kudos to everyone involved in the process!

Ronit Faitelis

Je tiens à remercier Jamie Sugar

Je tiens à remercier Jamie Sugar de Volvo Mont Royal pour être si gentil, professionnel et gentleman. Grâce à ses efforts inlassables, nous avons réussi à acheter une belle Volvo, qui convient à notre budget. Nous sommes des clients de longue date de cette concession et c’est principalement grâce à Jamie.
Mme Faitelis

Jessica Yu

J’ai fait réviser ma voiture chez Volvo Cars

J’ai fait réviser ma voiture chez Volvo Cars mont Royal et je dois dire très rapide et efficace. Jason, le conseiller technique, est incroyable et prend vraiment soin de ses clients. Ce que j’aime le plus, c’est qu’il nous informe des dépenses à venir sur ma voiture. Bien joué

Mathieu Bertram

Aujourd’hui, c’était mon premier entretien

Aujourd’hui, c’était mon premier entretien chez ce concessionnaire et j’ai été très satisfait et impressionné par l’expérience globale. L’équipe m’a offert une voiture courtoise et la réparation a été effectuée rapidement, ce qui m’a permis de récupérer la voiture pendant ma pause déjeuner. Jason et Hermann étaient très professionnels et efficaces - merci !

Brenda G

Jackson et Herman excellent

jackson et herman excellent merci également Tony pour le service professionnel et excellent. J’adore ma Volvo

Jim Leung

Je fais entretenir mes 2 XC90 avec Volvo Mont-Royal

Je fais entretenir mes 2 XC90 avec Volvo Mont-Royal parce que Tony M (directeur du service) s’y connaît puisqu’il y a été mécanicien et propriétaire d’un XC90. Je fais confiance à Tony pour obtenir les bons conseils et ce qui est vraiment nécessaire pour y arriver. Il m’a fait économiser beaucoup d’argent récemment lorsqu’il a découvert une solution à mon problème sans avoir à acheter une nouvelle pièce. D’autres mécaniciens ou concessionnaires m’auraient arnaqué et m’auraient facturé la nouvelle pièce ! Je le recommande vivement.

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